There is so much Twitter can do try to improve the user experience, for both the experienced and the beginner. But I hope that it does not algorithmically curate the feed, not because I love the chronology per se, but because I value people’s judgement. Yes, Twitter can make it easier to access that judgment in more varied ways but stepping between people I choose to follow and me is not the answer.
Never forget: the algorithm giveth but it also taketh away. Don’t let it take away the network because it’s the flock, not the bird, that provides the value.

UNC Prof. Zeynep Tufekci, on the Twitter algorithm debacle (best counter-argument I’ve seen out there) 
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The History of Hashtags in Social Media

This I can get my brain around.

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Who’s behind that tweet? How 7 news orgs manage their Twitter and Facebook accounts

If I had to sum up my doctorate in a phrase, I’d say I learned how colossally important it is that audiences sense a real, flesh-and-blood human is behind the news, especially in social streams. Even before my dissertation was signed and delivered, I started talking to newsrooms about this big take-away. Some 4+ years later, I’m happy to see how deeply a lot of journalists get this. In fact, this Nieman Lab article feels like a big ol’ valentine to the idea.

Beyond this, I’d say the next big shift for journalists is getting super creative about audience participation. It’s hard to imagine a more intense form of engagement than actually being able to influence the news. Plus, yeah, damn fun for all involved. 

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Kids And Screen Time: What Does The Research Say?

Smart, non-alarmist study. Common sense says we all need to carefully manage our media intake, including taking occasional breathers from social. What surprised me most as a prof was how often my students said as much. No matter what the semester or course, students pretty consistently talked about a longing for more f-t-f interactions and non-digital experiences, such as reading a good paperback. I could be wrong, but I think we’ll see a backlash to digital media in the near future among Millennials. Hail to the vinyl and paper.

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Rather than scrolling past a dozen positive comments and lingering on the sole exception, what if you did the opposite? And what if you shared a couple of the good ones with friends instead of sharing the one that hurt you? Research shows that it takes more time for positive experiences to become lodged in our long-term memory, so it’s not just pleasurable to dwell on a compliment — it’s shrewd.

Psychologist’s advice on how to handle the cruelty of Web trolls 
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The Student Loan Crusader: How Elizabeth Warren Wants to Reduce Debt

Mad, burnin’ love for this woman’s straight talk. No other way to describe it.

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The Future of College?

This program, Minerva, is the latest effort to save students cash by blowing up higher ed, coming behind Khan Academy and Coursera. I applaud any effort to turn academia on its head, though the cynic in me thinks universities will continue to plod along unchanged, much like a lot of mainstream newsrooms. Here’s to the brave ones, though.

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Robin Williams on the Game of Golf

Priceless. RIP Mork. 

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For marketers and advertisers, page views still have value because it’s a standard metric, accepted by everybody. For the journalists, and more broadly the newsrooms, the most valuable metrics are without doubt those based on attention, the time that a reader spends reading and thinking about the content. We know there are ways other than just ‘time spent’ to verify the level of attention, such as the interaction with the content, scrolling, touch of the mouse – but when it comes to the readers, trust is the metric. … We shouldn’t discuss dismissing page views, but rather combining them with other metrics.

Andrea Iannuzzi, exec editor of national content for newspaper network at Gruppo Espresso, on the careful use of audience analytics
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When Jarvis started blogging after 9/11, he said, ‘People started communicating with me, and I realized that the proper structure for media is a conversation among people, and that wasn’t the structure we had.’

CUNY prof Jeff Jarvis reflecting on 25 years of Web journalism 
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They cheated American families, crashed the economy, got bailed out, and now the biggest banks are even bigger than they were when they got too big to fail in 2008! … A kid gets caught with a few ounces of pot and goes to jail, but a big bank launders drug money and no one gets arrested. The game is rigged!

Elizabeth Warren addressing NetRoots Nation Conference, Detroit
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This “news” just in …

This “news” just in …

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